PRIVACY POLICY

The Way Through Effective Date: April 24, 2026 Last Updated: April 24, 2026

1. Introduction

The Way Through ("we," "us," or "our") is operated by The Way Through, a trade name of Foxgate Holdings LLC, a Wyoming limited liability company. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at thewaythrough.cc, make a purchase or reservation, contribute to our crowdfunding campaign, or communicate with us.

Please read this policy carefully. By using our website or services, you agree to the terms described here.

2. Information We Collect

Information you provide directly:

- Name, email address, phone number, and mailing address

- Payment information (processed securely through third-party payment processors — we do not store full card details)

- Reservation and booking details, including travel dates and guest information

- Messages, inquiries, and correspondence you send us

- Information submitted through forms, surveys, or newsletter sign-ups

Information collected automatically:

- IP address, browser type, device information, and operating system

- Pages visited, time spent on pages, and referring URLs

- Cookies and similar tracking technologies (see Section 6)

Information from third parties:

If you contribute via IndieGoGo or another crowdfunding or payment platform, we may receive limited information from those platforms consistent with their own privacy policies

3. How We Use Your Information

We use the information we collect to:

- Process reservations, pre-sales, deposits, and crowdfunding contributions

- Communicate with you about your booking or campaign contribution

- Send newsletters, updates, and promotional content (only with your consent)

- Improve our website, services, and guest experience

- Comply with legal obligations

- Respond to inquiries and provide customer support

- Protect against fraud and unauthorized transactions

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

- Payment processors and booking platforms (e.g., IndieGoGo, Stripe, or similar) solely to process transactions

- Service providers who assist with website hosting, email delivery, or analytics, under confidentiality obligations

- Legal authorities if required by law, court order, or to protect our rights or the safety of others

- Successors in the event of a merger, acquisition, or sale of business assets, with prior notice to you

5. International Operations

The Way Through operates in Mexico. If you are located outside of Mexico or the United States, please be aware that your information may be transferred to and processed in those countries. We take reasonable steps to ensure your information is treated securely in accordance with this policy.

6. Cookies

We use cookies and similar technologies to enhance your experience on our website. Cookies may be used to:

- Remember your preferences

- Analyze site traffic and usage patterns

- Support marketing and retargeting (only with your consent where required)

- You may disable cookies through your browser settings, though some features of the site may not function properly as a result.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, process your transactions, and comply with legal obligations. You may request deletion of your data at any time (see Section 9).

8. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

9. Your Rights

Depending on your location, you may have the right to:

- Access the personal information we hold about you

- Correct inaccurate or incomplete information

- Request deletion of your personal information

- Withdraw consent for marketing communications at any time

- Lodge a complaint with a relevant data protection authority

- To exercise any of these rights, contact us at: [email protected]

10. Children's Privacy

Our retreat and all on-site experiences are exclusively for guests aged 18 and older. We do not permit minors on the property without written permission.

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

11. Third-Party Links

Our website may contain links to third-party websites (including social media platforms and crowdfunding campaigns). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on our website with a revised effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

13. Contact Us

The Way Through, a trade name of Foxgate Holdings LLC Email: [email protected] Website: www.thewaythrough.cc